Category Archives: Big Business

Top Ten Business Tips from the Grateful Dead

When we look at businesses, products/services and clients/customers, it is easy to become narrow minded and focus only on your industry and the culture. The key to a success business enterprise, big or small, is to incorporate the creativity of others and subject yourself to diverse ideas and cultures to determine the best utilization for your needs.

As you determine the stability and growth of your business during this economic turmoil, we thought we would take advise from LAWeekly and provide some tips from one of the most successful bands of all time – The Grateful Dead

How does these translate to your business?

Provide by LAWeekly.com and Joshua Green at The Atlantic:

10. FOCUS ON THE FANS: “Without intending to–while intending, in fact, to do just the opposite–the band pioneered ideas and practices that were subsequently embraced by corporate America. One was to focus intensely on its most loyal fans. It established a telephone hotline to alert them to its touring schedule ahead of any public announcement, reserved for them some of the best seats in the house, and capped the price of tickets, which the band distributed through its own mail-order house. If you lived in New York and wanted to see a show in Seattle, you didn’t have to travel there to get tickets–and you could get really good tickets, without even camping out.”

9. TREAT CUSTOMERS WELL: “‘The Dead were masters of creating and delivering superior customer value,’ Barry Barnes, a business professor at the H. Wayne Huizenga School of Business and Entrepreneurship at Nova Southeastern University, in Florida, told me. Treating customers well may sound like common sense. But it represented a break from the top-down ethos of many organizations in the 1960s and ’70s. Only in the 1980s, faced with competition from Japan, did American CEOs and management theorists widely adopt a customer-first orientation.”

8. EMBRACE THE CORPORATE: “As Barnes and other scholars note, the musicians who constituted the Dead were anything but naive about their business. They incorporated early on, and established a board of directors (with a rotating CEO position) consisting of the band, road crew, and other members of the Dead organization.”

7. DON’T BE AFRAID TO USE LAWYERS…: “They founded a profitable merchandising division and, peace and love notwithstanding, did not hesitate to sue those who violated their copyrights.”

6. …BUT DON’T OVERUSE THEM: “They famously permitted fans to tape their shows, ceding a major revenue source in potential record sales. According to Barnes, the decision was not entirely selfless: it reflected a shrewd assessment that tape sharing would widen their audience, a ban would be unenforceable, and anyone inclined to tape a show would probably spend money elsewhere, such as on merchandise or tickets.”

5. BE FLEXIBLE: “It’s precisely this flexibility that Barnes believes holds the greatest lessons for business–he calls it ‘strategic improvisation.’ It isn’t hard to spot a few of its recent applications. Giving something away and earning money on the periphery is the same idea proffered by Wired editor Chris Anderson in his recent best-selling book, Free: The Future of a Radical Price. Voluntarily or otherwise, it is becoming the blueprint for more and more companies doing business on the Internet.”

4. BE GENEROUS WITH YOUR PRODUCT: “Much of the talk about ‘Internet business models’ presupposes that they are blindingly new and different. But the connection between the Internet and the Dead’s business model was made 15 years ago by the band’s lyricist, John Perry Barlow, who became an Internet guru. Writing in Wired in 1994, Barlow posited that in the information economy, ‘the best way to raise demand for your product is to give it away.’”

3. FAMILIARITY = VALUE: “As Barlow explained to me: ‘What people today are beginning to realize is what became obvious to us back then–the important correlation is the one between familiarity and value, not scarcity and value. Adam Smith taught that the scarcer you make something, the more valuable it becomes. In the physical world, that works beautifully. But we couldn’t regulate [taping at] our shows, and you can’t online. The Internet doesn’t behave that way. But here’s the thing: if I give my song away to 20 people, and they give it to 20 people, pretty soon everybody knows me, and my value as a creator is dramatically enhanced. That was the value proposition with the Dead.’”

2. PREPARE TO RIDE BAD CYCLES: “The Dead thrived for decades, in good times and bad. In a recession, Barnes says, strategic improvisation is more important then ever. ‘If you’re going to survive this economic downturn, you better be able to turn on a dime,’ he says. ‘The Dead were exemplars.’”

AND THE NUMBER ONE BUSINESS TIP FROM THE GRATEFUL DEAD:

1. DON’T TAKE THE BROWN ACID!!!!!

FULL LINK


At 40, Earth Day is Now Big Business – Provided by the New York Times

By Leslie Kaufman – Provided by the New York Times

At 40, Earth Day Is Now Big Business

So strong was the antibusiness sentiment for the first Earth Day in 1970 that organizers took no money from corporations and held teach-ins “to challenge corporate and government leaders.”

A participant at an Earth Day event on April 22, 1970, at City Hall Park in New York City.
Forty years later, the day has turned into a premier marketing platform for selling a variety of goods and services, like office products, Greek yogurt and eco-dentistry.

For this year’s celebration, Bahama Umbrella is advertising a specially designed umbrella, with a drain so that water “can be stored, reused and recycled.” Gray Line, a New York City sightseeing company, will keep running its buses on fossil fuels, but it is promoting an “Earth Week” package of day trips to green spots like the botanical gardens and flower shopping at Chelsea Market.

F. A. O. Schwarz is taking advantage of Earth Day to showcase Peat the Penguin, an emerald-tinted plush toy that, as part of the Greenzys line, is made of soy fibers and teaches green lessons to children. The penguin, Greenzys promotional material notes, “is an ardent supporter of recycling, reusing and reducing waste.”

To many pioneers of the environmental movement, eco-consumerism, creeping for decades, is intensely frustrating and detracts from Earth Day’s original purpose.

“This ridiculous perverted marketing has cheapened the concept of what is really green,” said Denis Hayes, who was national coordinator of the first Earth Day and is returning to organize this year’s activities in Washington. “It is tragic.”

Yet the eagerness of corporations to sign up for Earth Day also reflects the environmental movement’s increased tolerance toward corporate America: Many “big greens,” as leading environmental advocacy organizations are known, now accept that they must take money from corporations or at the least become partners with them if they are to make real inroads in changing social behavior.

This year, in an updated version of a teach-in, Greenpeace will team up with technology giants like Cisco and Google to hold a Web seminar focused on how the use of new technologies like videoconferencing and “cloud” computing can reduce the nation’s carbon footprint. Daniel Kessler, a spokesman for Greenpeace, said it was necessary to “promote a counterweight to the fossil fuel industry.”

In 1970, Mayor John V. Lindsay of New York addressed a crowd of tens of thousands in Union Square on Earth Day, in an atmosphere The New York Times likened to a “secular revival meeting.”

This year, Mayor Michael R. Bloomberg will be in Times Square to announce measures to reduce New York’s impact on the environment. Using the same stage, Keep America Beautiful, an antilittering nonprofit organization, will introduce “dream machines,” recycling kiosks it is introducing with PepsiCo. The machines are meant to increase the recycling rates for beverage containers, which is estimated at about 36 percent nationwide.

Of course, a fair portion of the more than 200 billion beverage containers produced in the United States each year are filled with PepsiCo products like Mountain Dew and Aquafina; such bottle trash contributes to serious pollution on beaches, oceans and inland waterways.

Still, Matthew M. McKenna, president and chief executive of Keep America Beautiful, and a former PepsiCo senior vice president, said he jumped at the opportunity to have his former employer introduce its new kiosk at the event.

“We are not being asked to encourage the purchase of Pepsi or the consumption of their products,” he said. “We are asked to deal in the field with what happens when they get thrown out.”

While the momentum for the first Earth Day came from the grass roots, many corporations say that it is often the business community that now leads the way in environmental innovation — and they want to get their customers interested. In an era when the population is more divided on the importance of environmental issues than it was four decades ago, the April event offers a rare window, they say, when customers are game to learn about the environmentally friendly changes the companies have made.

Frank Sherman, United States green officer for TD Bank, said the company hurried to get its prototype of a highly energy-efficient bank branch building in Queens ready for Earth Day because that’s when “people are paying attention.”

The original Earth Day events were attended by 20 million Americans — to this day among the largest participation in a political action in the nation’s history.

This year, while the day will be widely marked with events, including a climate rally on the Mall in Washington, the movement does not have the same support it had four decades ago.

In part, said Robert Stone, a independent documentary filmmaker whose history of the American environmental movement is being broadcast on public television this week, the movement has been a victim of its own success in clearing up tangible problems with air and water. But that is just part of the problem, he noted.

“Every Earth Day is a reflection of where we are as a culture,” he said. “If it has become commoditized, about green consumerism instead of systemic change, then it is a reflection of our society.”


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