Category Archives: HR Services

Hewitt Associates Ranks Among the Top 100 on the 2010 InformationWeek 500

Provided by Hewitt Associates

Full Article link:

http://www.hewittassociates.com/Intl/NA/en-US/AboutHewitt/Newsroom/PressReleaseDetail.aspx?cid=9066

Hewitt Associates, a global human resources consulting and outsourcing company, announced today that it was ranked #87 on the 2010 InformationWeek 500—a list of the nation’s 500 most innovative users of information technology.

InformationWeek recognized Hewitt for developing and implementing its Back Office User Interface (BOUI), a customized, back-end technology application that automates and enhances various tasks performed by the company’s operations group in HR Business Process Outsourcing (BPO). This level of automation has enabled Hewitt to improve data accuracy, reduce human capital resources and lower its ongoing operations cost by millions of dollars.

“With an average of 10 million HR and Payroll transaction volumes expected each month across all of our clients, technology investments are critical to ensure that Hewitt’s capabilities remain differentiated and cutting edge,” said Matthew Heckler, chief information officer for Hewitt’s HR BPO business. “With BOUI, we’re now able to quickly solve operations issues, significantly reduce costs and increase scale in a way that our competitors cannot match.”

The BOUI application has made a significant difference in helping Hewitt develop and maintain successful outsourcing partnerships with its clients. Results from a recent client satisfaction survey show that 95 percent of Hewitt’s outsourcing clients say its error handling capability is outstanding, and 100 percent believe that the innovative technology Hewitt offers helps them reduce rework and increase efficiency.

“For 22 years, the InformationWeek 500 has honored the most innovative users of business technology,” said Rob Preston, InformationWeek’s editor in chief. “As we start to emerge from the worst recession in decades, the IT focus is now on driving growth—new sources of revenue, new relationships with customers, even new business models. This year’s ranking placed special emphasis on those companies and business technology executives leading that charge.”

InformationWeek identifies and honors the nation’s most innovative users of information technology with its annual 500 listing and tracks the technology, strategies, investments and administrative practices of America’s best-known companies. The InformationWeek 500 rankings are unique among corporate rankings as they spotlight the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

Additional details on the InformationWeek 500 can be found at http://www.informationweek.com/iw500/.


Have You Ever Had “THAT” Co-worker but never had the term to define them…Here we are with a new set of HR Terminology to Help

Provided by the Recruitment Network:

Each day we interact with various individuals whose unique behaviors and mannerisms make them a unique part of the corporate infrastructure. Let us take a few minutes to properly define these individuals so that you manage your workday more efficiently. For those that fall into one of these categories….You know who you are:

Key essential additions for the workplace vocabulary –

BLAMESTORMING: Sitting around in a group, discussing why a deadline was missed or a project failed, and who was responsible.

SEAGULL MANAGER: A manager, who flies in, makes a lot of noise, craps on everything, and then leaves.

ASSMOSIS: The process by which some people seem to absorb success and advancement by kissing up to the boss rather than working hard.

SALMON DAY: The experience of spending an entire day swimming upstream only to get screwed and die in the end.

CUBE FARM: An office filled with cubicles.

PRAIRIE DOGGING: When someone yells or drops something loudly in a cube farm, and people’s heads pop up over the walls to see what’s going on.

MOUSE POTATO: The on-line, wired generation’s answer to the couch potato.

SITCOMS: Single Income, Two Children, Oppressive Mortgage. What yuppies turn into when they have children and one of them stops working to stay home with the kids.

STRESS PUPPY: A person who seems to thrive on being stressed out and whiney.

SWIPEOUT: An ATM or credit card that has been rendered useless because the magnetic strip is worn away from extensive use.

XEROX SUBSIDY: Euphemism for swiping free photocopies from one’s work place

IRRITAINMENT: Entertainment and media spectacles that are annoying but you find yourself unable to stop watching them. The O.J. trials were a prime example.

PERCUSSIVE MAINTENANCE: The fine art of whacking the crap out of an electronic device to get it to work again.

ADMINISPHERE: The rarefied organizational layers beginning just above the rank and file. Decisions that fall from the adminisphere are often profoundly inappropriate or irrelevant to the problems they were designed to solve

404: Someone who’s clueless. From the World Wide Web error message “404 Not Found,” meaning that the requested document could not be located

GENERICA: Features of the American landscape that are exactly the same no matter where one is, such as fast food joints, strip malls, subdivisions.

OHNOSECOND: That minuscule fraction of time in which you realize that you’ve just made a BIG mistake

WOOFYS: Well Off Older Folks.

CROP DUSTING: Surreptitiously farting while passing thru a cube farm, then enjoying the sounds of dismay and disgust.


Bank of America Switches From Fidelity to Hewitt for HR Services – Charlotte Business Journal

Bank of America switches from Fidelity to Hewitt for HR services

URL Link:

http://www.bizjournals.com/triad/stories/2010/04/05/daily1.html

Bank of America Corp. is switching from Fidelity Investments to Hewitt Associates Inc. and Plateau Systems as the Charlotte-based bank’s human-resource service providers, beginning in 2011.

Charlotte-based BofA is currently under contract with Fidelity for such services. The bank, which ranks No. 4 in Triad market share, says the move will bring cost and operational efficiencies while also providing market-leading technologies to BofA managers and employees.

Under the new agreements, Hewitt will offer human-resources administration, payroll services and health-management administration, as well as information technology. Plateau Systems will provide employee training across BofA’s departments.

Financial terms weren’t disclosed.

Last year, Fidelity cut its investment in its large-client, human-resources administration and payroll-outsourcing business to focus on small and midsized markets. BofA says it evaluated options to continue with its contract with Fidelity but decided to request bids for a new human-resources provider.

Fidelity will continue to administer retirement services for BofA (NYSE:BAC).
Boston-based Fidelity is one of the world’s largest providers of financial services. It offers investment management, retirement planning, brokerage, and human resources and benefits outsourcing services.
Illinois-based Hewitt (NYSE:HEW) markets human-resources consulting and outsourcing services. The company has 23,000 workers in more than 30 countries. Last week, it announced plans to add 463 jobs in Charlotte during the next three years. Hewitt has 534 workers in North Carolina. The vast majority of them are in Charlotte.

The new jobs, primarily in HR and information technology, will be added to the company’s leased operations at University Research Park in north Charlotte.

Virginia-based Plateau Systems is a provider of work-force management technologies.


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