Category Archives: Job

February 2, 2012

Keys to Workplace Happiness

By Recruiterpoet - Professionalism With Flare

Do you wake up on Monday morning dreading the week ahead or do you pop out of bed with a feeling of zest and vigor? Do you have the same sense of pride about your company that you do with your dog or children? Can you walk away at the end of the work day on Friday and know you made a difference?

These are all vital questions to ask yourself when you evaluate your current company, and the role you play in its success. Your job and your company should be a direct extension of yourself and your personality.

Ask yourself this, what type of personality do you have? What type of culture do you thrive in? What type of workforce are you compatible with?

Some have a start-up mentality while others thrive in a conservative structured environment.

Here is where we stand, when we look back at our lives while we sit on the rocking chair, sipping tea and watching the grass grow, we are going to come to the realization that over 40 years of our lives were spent working. Hopefully, those will be fond memories. Do you really want to look back in regret? I think not.

Finding Workplace Happiness – The Quiz

That is easy. If you can look at yourself in the mirror and see what brings you personal happiness, then you can easily translate that into the workplace.

Let us start with a self evaluation quiz.

Get your number two pencil and a piece of paper…..

1. Do you play well with others in a teaming environment or run as a well oiled individual contributor?
2. Are you an innovator or a status quo provider?
3. Do you thrive in a small family oriented setting or a large global entity?
4. Do you like to create or be told what to do?
5. Are you passionate about your company’s mission, products and services and vision for the future?
6. Do you feel your are maximizing your strengths in your current role?
7. Do you have room to breath and grow?
8. Can you walk away each day with a feeling of fulfillment?
9. Do you feel your company is an extension of yourself?
10. Do you feel like you will look back at your time spent and smile?

Each of these questions take a critical look at yourself and your perceptions of your relationship with your company. Based on the responses you will begin to understand your feelings about your company and its impact on you emotionally. You are in a marriage or a binding contract to be with your company through “better or worse, richer or poorer.” With any marriage there will of course be compromise, but in the end, it is about personal happiness, enrichment and fulfillment.

How do I ensure I am finding happiness in the workplace?

I know this is difficult to say during a recession that will have a sustained lasting affect for a number of years to come, but one should never stay with a company that is making them feel discouraged, emotionally drained or upset. Those negative feelings carry past the workplace into the home and the social setting. Continuous flow of negative energy could have a detrimental affect on physical and mental health. None of us want that. If you are truly unhappy, actively find a home that will turn that frown upside down.

Surround yourself with people that share the same positive energy as you. That includes personality, demeanor, passion, drive, ambition and challenge. As human beings we are bread with the pursuit of making a difference in the world. Your job should be no different. You need to know that you are making a significant contribution to your own development and to the success of the company. That is vital.

Treat each day like a new adventure. Keeping it fresh, spontaneous and zesty will make any career experience worthwhile.

Be expressive. The culture of a company is built on the brand, the products and service, the infrastructure but most importantly the human capital; You!

You are the ultimate foundation of everything your company stands for. You can look at yourself in the mirror and smile. Can you look at your company in the mirror and do the same? I hope the answer is yes. It is a part of you.

Never stop learning! Work is like school, a platform of learning. As we continue to grow, we continue to learn. Each day, each week, each month should be filled with moments of learning and growing.

Be true to yourself. Don’t hide behind a paycheck or a false sense of responsibility. If you are not having all your needs met, don’t stay with company. Remember earlier, we made the metaphor that you and your company are a marriage. Would you stay in an unhealthy marriage? I hope not.

There you have it, some of the keys to workplace happiness.

Find a company that makes you feel alive and cherishes each and every moment. That will be the one that will bring you the greatest personal happiness and sense of achievement.

1 comment | posted in Career, Development, Fulfillment, Happiness, Innovation, Job, Job Satisfaction, Learning, Marriage, Recruiterpoet, Workplace

October 26, 2011

What Kind of Employee Am I? Personal Marketing Strategy 101

By Recruiterpoet - Professionalism With Flare

What is a personal marketing strategy plan?

It is a blueprint for success. This document, will help you look at yourself a little closer and determine your professional vision. Through a series of evaluation tools, this document will identify the type of work, culture, values and ideology of the organization and environment that you will thrive in.

During the period of career transition, often we fall into a sense of panic or fear. Part of the work experience is the expectation of receiving payment for our contributions. When those payments dry out, the financial burden of lifestyle changes drive us to rush the process and settle into a situation that is less than fulfilling. Also, for those that are dissatisfied with the current work situation, we can be blinded by other opportunities comparing them only to our current situation but not looking deeper into the role, company and long term affects of the opportunity in play.

Making professional choices in life is a mentally straining activity that asks us to not only look at our own future, but those that are a part of our circle. The goal, by creating a marketing strategy document/doctrine is to provide yourself with a cheat sheet to your own happiness.

What type of information should I have in my personal marketing strategy document?

First, state your mission or objective:

Clearly indicate your expectations on what is your ultimate goal. Make it simple and clear. What are you trying to accomplish as the end goal of this initiative? Once you define the meaning of this activity, you will have the passion and motivation to see it to completion.

Determine your basic logistics/needs:

1. Pay/Compensation – Base Pay, Bonus, Stock/401(k), Benefits. Focus in on a monetary and benefits plan that will be most comfortable for you, your family and your lifestyle.

2. Work Life Balance – How many hours a week do you want to work? How much annual vacation are you seeking? Do you want an office based role or virtual home based role?

3. What type of product/service/industry do you want to be a part of? Do you have convictions against a certain product/service? Do you feel more comfortable in a design and development company vs. a manufacturing company? Do you want to work in a small boutique firm or Fortune 100 organization?

4. What level of responsibility are you looking to attain? Do you want a strategic leadership role? Do you want a people management role? Do you want to be an individual contributor?

5. What type of community value do you want your next employer to have (Volunteer work, charity work, green workplace)?

What are you key skills (technical and soft)?

List out all of your technical skills and be as specific as possible including software versions and expertise level (Beginner/Novice, Intermediate, Advanced).

List your soft skills – Leadership, communication, adaptability, teaming…

What are you current professional areas of improvement?

List all the areas you feel you could further develop in your professional career and focus on training or academics that could help you achieve those goals. Also, indicate the type of training that is most effective for you (classroom, web based, book learning).

Time line for acheivement

Based on current situations in your life and transition time, set out an approximate time frame to complete your transition into a new career opportunity

Company and Location

Now is the time we begin to get more specific. I know, many of you are saying to yourself “I don’t want to limit my search” but this exercise is all about finding your true happiness in a place where you will be spending almost half of your awake hours each week. Think about how selective you are with your choice of mate, home, entertainment, social life and friends. Why should a career search be any different?

If, you are willing to move, chose the Top 5 places you would consider a move. If you are not, how far are you willing to commute?

List the Top 5 or 10 companies you have a desire to work for. Have you always dreamed of working for Apple or Google or maybe want Best Buy for a great associate discount? Perhaps helping the environment is your passion and a solar energy company is your dream home. Think really hard about the company that would truly bring you inner peace and outward excitement each morning you drove to work.

What tools do you have for your plan execution?

List out all the tools you have at your disposal to help achieve your goal of identification, attraction and securing of your next career opportunity?

Examples:

Do you have a LinkedIn Profile?
Do you have an About.Me or Google Profile?
Do you have a URL / Web Based Resume?
Do you have publications / White Papers / Volunteer Work to support your career background?
Do you belong to any networking groups?
Do you have referrals?

There you have it, you initial Personal Marketing Strategy Plan. But you are not done yet.
The final step is review and edit. Take your plan to two or three people you trust in your life both personal and professional and have them review the document. Ask them to be candid and critical. You can be honest with yourself, but sometimes others see you a little better than you see yourself.

Once you have completed the final step, your blueprint for success is ready. Print it out, tape it on your desk, wall, refrigerator or bathroom mirror so that every day, you are reminded of the goals you are going to achieve.

You will be successful and more importantly you will find happiness at the end of the rainbow.

1 comment | posted in Achievement, Career, Goals, Job, Personal Marketing Strategy, Resume, Success

May 17, 2010

25 best-paying jobs for women – Research by Careerbuilder

By Recruiterpoet - Professionalism With Flare

Provided by: Kate Lorenz, CareerBuilder.com

When you look at Forbes magazine’s most recent list of highest-paid CEO’s (chief executives of the 500 biggest companies in the United States), you won’t see a woman until No. 48: Irene B Rosenfeld, CEO of Kraft Foods.

In a country where women make up 47 percent of the workforce, women make up just 3 percent of Fortune 500 CEO’s. In addition, women who worked full time earned an average of just 80 percent of what men earned in the same positions in 2008, according to the Bureau of Labor Statistics.

But is salary disparity between genders the issue or is it something deeper?

In the Harvard Business Review blog, Avivah Wittenberg-Cox wrote: “Women represent one of the world’s biggest and most under-reported opportunities. The business world has been so focused on stories like the rise of China that it has not been invited to see that, much closer to home, business could be reaping the benefits of the rise of women. Companies — and their business school feeders — have been slow in adapting and profiting from this shift, and part of the reason is that media too often focus on small, sensational and misleading parts of the story, including aspects like the wage gap.”

Catalyst’s February 2010 Pipeline’s Broken Promise report examining high potential graduates from top business schools around the world found that, even after taking into account experience, industry and region, women start at lower levels than men, make on average $4,600 less in their initial jobs, and continue to be outpaced by men in rank and salary growth.

Only when women begin their post-MBA career at mid-management or above do they achieve parity in position with men — a situation that accounted for only 10 percent of the women and 19 percent of the men surveyed.

Whatever the cause, the BLS reports there are only a handful of occupations where women’s earnings are equal to or exceed men’s including construction and extraction occupations; special education teachers; installation, maintenance and repair occupations; life, physical and social science technicians; and counselors.
We wanted to know, what jobs pay women the most money? Here are 25 jobs where women earn $1000 a week or more, according to the BLS. One thing to note is that they all earn a fraction of their male counterparts.

Pharmacists
Women – Median weekly earnings: $1,647
Men – Median weekly earnings: $1,914
Women’s earnings as percent of men’s in same occupation: 86.1%

Chief executives
Women – Median weekly earnings: $1,603
Men – Median weekly earnings: $1,999
Women’s earnings as percent of men’s in same occupation: 80.2%

Lawyers
Women – Median weekly earnings: $1,509
Men – Median weekly earnings: $1,875
Women’s earnings as percent of men’s in same occupation: 80.5%

Computer software engineers
Women – Median weekly earnings: $1,351
Men – Median weekly earnings: $1,555
Women’s earnings as percent of men’s in same occupation: 86.9%

Computer and information systems managers
Women – Median weekly earnings: $1,260
Men – Median weekly earnings: $1,641
Women’s earnings as percent of men’s in same occupation: 76.8%

Physicians and surgeons
Women – Median weekly earnings: $1,230
Men – Median weekly earnings: $1,911
Women’s earnings as percent of men’s in same occupation: 64.4%

Management analysts
Women – Median weekly earnings: $1,139
Men – Median weekly earnings: $1,391
Women’s earnings as percent of men’s in same occupation: 81.9%

Human resources managers
Women – Median weekly earnings: $1,137
Men – Median weekly earnings: $1,433
Women’s earnings as percent of men’s in same occupation: 79.3%

Speech-language pathologists
Women – Median weekly earnings: $1,124
Men – Median weekly earnings: *
Women’s earnings as percent of men’s in same occupation: **

Computer and mathematical occupations
Women – Median weekly earnings: $1,088
Men – Median weekly earnings: $1,320
Women’s earnings as percent of men’s in same occupation: 82.4%

Computer scientists and systems analysts
Women – Median weekly earnings: $1,082
Men – Median weekly earnings: $1,240Women’s earnings as percent of men’s in same occupation: 87.3%

Physician assistants
Women – Median weekly earnings: $1,077
Men – Median weekly earnings: **
Women’s earnings as percent of men’s in same occupation: **

Medical and health services managers
Women – Median weekly earnings: $1,066
Men – Median weekly earnings: $1,504
Women’s earnings as percent of men’s in same occupation: 70.9%

Physical scientists, all other
Women – Median weekly earnings: $1,061
Men – Median weekly earnings: $1,535
Women’s earnings as percent of men’s in same occupation: 69.1%

Postsecondary teachers
Women – Median weekly earnings: $1,056
Men – Median weekly earnings: $1,245
Women’s earnings as percent of men’s in same occupation: 84.8%

Marketing and sales managers
Women – Median weekly earnings: $1,024
Men – Median weekly earnings: $1,601
Women’s earnings as percent of men’s in same occupation: 64%

Physical therapists
Women – Median weekly earnings: $1,019
Men – Median weekly earnings: $1,329
Women’s earnings as percent of men’s in same occupation: 76.7%

Occupational therapists
Women – Median weekly earnings: $1,016
Men – Median weekly earnings: **
Women’s earnings as percent of men’s in same occupation: **

Registered nurses
Women – Median weekly earnings: $1,011
Men – Median weekly earnings: $1,168
Women’s earnings as percent of men’s in same occupation: 86.6%

Managers, all other
Women – Median weekly earnings: $1,010
Men – Median weekly earnings: $1,359
Women’s earnings as percent of men’s in same occupation: 74.3%

Psychologists
Women – Median weekly earnings: $1,004
Men – Median weekly earnings: **
Women’s earnings as percent of men’s in same occupation: **

Computer programmers
Women – Median weekly earnings: $1,003
Men – Median weekly earnings: $1,261
Women’s earnings as percent of men’s in same occupation: 79.5%

Architecture and engineering occupations
Women – Median weekly earnings: $1,001
Men – Median weekly earnings: $1,286
Women’s earnings as percent of men’s in same occupation: 77.8%

Advertising and promotions managers
Women – Median weekly earnings: $1,000
Men – Median weekly earnings: **
Women’s earnings as percent of men’s in same occupation: **

Education administrators
Women – Median weekly earnings: $1,000
Men – Median weekly earnings: $1,398
Women’s earnings as percent of men’s in same occupation: 71.5%

*No data or data that do not meet publication criteria.
** Data not shown where the male employment base is less than 50,000.

1 comment | posted in Career Advice, Career Searching, Careerbuilder, Careers, Earnings, Females, Job, Job Hunting, Job Search, Jobs

May 14, 2010

Here is your chance – Top Recession Proof Jobs (Apply Here!)

By Recruiterpoet - Professionalism With Flare

Provided by Tim King

1. Headhunter One company’s layoff is another’s splash in the potential employee pool. Because of downsizing there are qualified people out there without jobs, and now is a great time to find them, pick them up and place them somewhere. Both sides win.

2. Bartender While the restaurant business may be floundering, bars won’t exactly boom, but they will be the first place people stop after getting the boot. Hey, people drink more when times are tough.

3. Software/Networking Development As new companies grow, here and overseas, they will need people to develop software for them to use and networks for them to communicate with. Companies need quality communication systems and programs to help them run as or more efficiently than competing companies.

4. Personal/Professional Finance Advisor After unprecedented amounts of financial scandals and poor fiscal management blunders surface, people and professionals alike will crack down on bookkeeping.

5. Repo Man Sadly, as more and more people fall on hard times, they will have to start giving up their possessions in order to make ends meet. The repossession industry will reap the benefits.

6. Collection Agents Companies are going belly-up left and right. The ones that don’t want to will try as hard as they can to keep their books clean, both legally and financially. Collection agencies will have no shortage of clients as more and more companies try to clean up.

7. Military /Government Jobs More and more service members overseas are extending their tours so they don’t have to face the bleak job market back home. The government will always need people to keep it functioning. Plus, government jobs are harder to get fired from and the benefits can be sweet, especially for those with families.

8. Nursing and Pharmaceuticals I’m sure you’ve heard it before: the baby boomers are getting old. In the coming years there will be a seemingly endless realm of potential patients to treat, and the nursing career and pharmaceutical industry will ride the wave high.

9. Truck Driver It’s not for everyone, but it’s a time-tested and classic profession. People are always going to need stuff, and that stuff will need to get places. Most of the time you will get a certain amount of time off for a certain amount of miles completed, which can mean lots of down time for rest and personal projects, and the medical and retirement benefits are a plus as well.

10. Fundraiser Asking for money is an idea that makes many people shudder, especially when everyone seems so tight. But with green jobs on a possible brink of booming and city planning expanding, companies and contractors are going to need people to raise funds. Besides, if you’re a good fundraiser you will have a good enough relationships with your donors that asking for money shouldn’t be a big issue.

Leave a comment | posted in 2010, Hot Job, Job, Job Hunting, Job Search, Jobs, Recession

May 4, 2010

Hook Um Horns! Today’s Hot Job Takes Us to Texas – Delivery Analyst – Compensation/Performance Management (The Woodlands, TX)

By Recruiterpoet - Professionalism With Flare

Delivery Analyst – Compensation/Performance Management 020837

Texas-The Woodlands

Application URL:

https://hewitt.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=020837

With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world’s foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.

The Delivery Analyst (DA)is responsible for Talent Domain specific knowledge and ongoing operations support of Compensation, Performance Management, and Learning Administration systems and processes. The DA supports ongoing delivery through issue resolution, change requests (CRs), and standardized processes that contribute to achievement of Service Levels and Key Performance Indicators. This position involves heavy client interaction. The DA could lead projects and CRs. The DA will identify and resolve issues through root cause analysis and then implement solutions. This role will lead and sponsor process creation, improvement initiatives, and changes within the domain. Higher level positions may work across multiple areas of the domain.

Domain Knowledge
Educate others and serve as a subject matter expert.
Provide input and support on best practices.
Support, lead, or ensure the standardization of processes.
Identify and implement improvement ideas.

Client Relationship Management
Support client transitions, gaining an understanding of processes and documentation.
Communicate effectively internally and externally for analysis/resolution.
Participate in meetings to discuss issues identified and impact on service delivery.
Lead client interaction and facilitation on client touch-points.

Project Management
Create detailed functional business requirement specifications and ensure proper testing hand-offs and integration.
Conduct stakeholder interviews and workshops.
Monitor scope and ensure that changes requested are evaluated for impact.
Identify downstream processes and impacts.
Provide status reports and communicate changes for assignments.
Assist in post-project Quality Assurance and knowledge management.
Manage workload including ad-hoc project deliverables.
Responsible for estimating, scheduling and directing project work.
Lead complex inter-domain projects.

Ongoing Operations
Work with Hewitt and client third-party providers to ensure seamless process delivery.
Lead process improvements for existing processes and support creation of new processes with emphasis on up/down stream impacts.
Identify issues; drive change for related improvements.
Identify and resolve escalations or complex issues with strong emphasis to associated patterns, trends, and root cause analysis.
Responsible for meeting aligned SLAs.
Guide and support client delivery for new and existing associates.
Determine when inquiries are beyond the scope of team responsibilities and escalate as appropriate.
Support the CR process, including scoping and costing.
Responsible for team audits and training.
Assist with documentation and lead or support maintenance of release notes/training.
Support offshoring initiatives.
Support formal internal and external audits.
Encourage application service delivery model by challenging requested custom functionality and offering alternative solutions.
Qualifications

Formal Education & Certification
BA, BS in Business, or equivalent degree or work experience required.
Knowledge & Experience
4 plus of work experience in Compensation, Performance Management and/or Learning Administration
Experience in project/implementation work preferred.
Ability to work under tight deadlines managing multiple tasks.
Demonstrated analytical skills, works independently with direction from senior team members.
Familiarity with Six Sigma or quality improvement methodology.
Basic understanding of client requirements.
Ability to write client business requirement and Standard Operating Procedure (SOP) documents.
Ability to properly research and problem solve with various stakeholders changes to system or process.
Demonstrated proficient communication skills.
Understanding of project methodology.
Knowledge and/or experience with a case management system.
Basic domain-specific knowledge including best practices and delivery model desired.
Ability to support cross-domain processes.
Understanding of internal and external controls.
Technical Skill
4 plus years experience with various Talent Domain Management Systems (SuccessFactors, SumTotal, Saba, Taleo, Plateau, CompLink, etc.)
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Knowledge and experience with tools such as; Advanced Query Tool (AQT) or Microsoft Access a plus
Hewitt Technology Process (HTP) methodology/tools.
Advanced knowledge and ability to use requirements gathering tools.
Hewitt Expectations
In addition to position qualifications, all employees of Hewitt Associates are expected to demonstrate the following competencies:
Domain/Technical Expertise
Client Focus
Personal Impact
Operational Excellence
Business Acumen

Work Conditions
Office work environment – Location: The Woodlands, TX
Requires the ability to interact with others in multiple locations globally. This may require flexible hours.
Occasional evening and weekend work to meet business needs.
Frequent computer use at a workstation for extended periods of time.
Participation in training sessions, presentations, and meetings.
Some travel may be required (up to 10%).

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt’s employment policies. You will be notified during the hiring process which checks are required by the position.
Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Leave a comment | posted in Compensation, Hewitt Associates, Hot Job, Hot Jobs, Job, Job Hunting, Job Search, Jobs, Performance Management, Success Factors

April 19, 2010

Monday Morning Hot Job Alert: Workforce Administration Delivery Manager – Charlotte, North Carolina

By Recruiterpoet - Professionalism With Flare

Workforce Administration Delivery Manager 019722
North Carolina-Charlotte

Application URL:

https://hewitt.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=019722

With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world’s foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.

The Delivery Manager is the key functional expert throughout the implementation project from Requirements through Deployment. In most cases, they are the Functional Lead on the project and are involved in the planning/scope stages of the project. They should have a good understanding of the overall WFA/Payroll service delivery while also having knowledge of project management and the system life cycle.
Dramatically improve Operations Center efficiencies and quality by proactively seeking out and identifying technology solutions. Champion advancement toward vision by identifying state-of-the-art technology and tools. Maximize investment in existing technology by fully leveraging functionality and tools.
Create, foster and maintain strategic partnership with Production Support team. Create strong matrix environment which supports our business initiatives and production support needs.
Champion future strategic initiatives of self-serve and other Personnel initiatives which enhance the Client Services Group (CSG) efficiencies, customer service and overall quality.
Assure data and relationship of information integrity by developing and implementing quality assurance protocols and procedures.
Act as track lead for the coordination and execution of all integration activities including mergers, divestitures, system process enhancements/modifications and system implementations and conversions.

Processing service levels:
Monitors Service Level Agreements (SLAs) for service
Performs gap analysis and reports gaps to Payroll Operations Manager

Process Improvement and Issue Resolution:
Identifies, Plans, and Manages Process Improvement Projects to improve processing performance (e.g., to eliminate exception processing)
Coaches WFA/Payroll Analysts on Issue resolution techniques
Resolves escalated issues from CS or processing team (routed through workflows)
Identifies root cause, lead systems and operations problem solving
Resolves Client & Third Parties issues
Assesses impact of any system defects and works with Payroll Domain Lead to control damage/risk

Deployment Discipline:
Collaborates with the Implementation Delivery Group (IDG) associates (e.g., Systems Project Manager, Systems Analyst, to ensure smooth hand-offs from IDG to the Ongoing Processing team.)
Provides training on ongoing processing procedures (as needed)
Ensures acceptance testing results meets client expectations

Standard Operating Procedures for plan administration:
Migrates teams to most current Standard Operating Procedures
Provides Payroll Domain Lead data to consult with client
Works with Practice Leadership and processing teams to identify enhancements to SOPs
Qualifications

Formal Education & Certification
BA, BBA, BS in Business, or equivalent degree or work experience required
Six Sigma Yellow/Green Belt certification desired

Knowledge & Experience
Experience with Project Management
HRMS implementation or operational experience (prefer SAP or PeopleSoft version 8.8+,)
3-5 years of work experience in HR or related process
2 years project management experience
2 – 5 years people management experience if applicable
Experience in partnering with client or business leadership in the achievement of strategies to solve the client need.
Experience with communicating effectively with different levels of management and influence multiple stakeholder groups
Experience in a variety of HR discipline backgrounds
Advanced understanding of client policies and procedures and provides advice and counsel
Domain specific knowledge required, understanding impact of client requirements
Intermediate Project budgeting/costing knowledge
Intermediate ability to facilitate meetings
Intermediate to advanced problem-solving tools and methods
Strong presentation and facilitation skills toward influencing thoughts and ideas
Ability to write presentations and business cases
Ability to conduct presentations to large groups, management, technical and non-technical audiences
Ability to manage multiple priorities concurrently and handle pressure situations effectively and professionally
Familiarity with regulatory and legislative knowledge in multiple service areas
Experience in leveraging a Systems Development Life Cycle framework to project and operations work
Knowledge of Data Analysis and Trend Analysis
Up to 25% travel

Technical Skill
Proficiency in Microsoft Office (Word, Excel, and PowerPoint) multiple client systems and internet research
Project management skills [depth of knowledge based on hiring level]

Personal Attributes
Demonstrated leadership and motivational skills, with a strong customer service orientation and problem solving abilities
Multitasks under demanding conditions.
Proactively improves and promotes quality of processes
Solves complex problems and deals with a variety of variables in situations where only limited standardization exists.
Manages simple to medium complex projects
Analytical and Statistically Inclined
Influences others within their domain and across the organization
Applies expert troubleshooting and troubleshooting methodologies
Makes sound decisions while dealing with ambiguity
Ability to coach and participate in challenging discussions/situations
Adept at communicating with all stakeholders internally and externally
Effectively works with Quality Leader and other BU teams
Estimating project costs and creating change requests
Devising operational proprietary processes in a fast-paced business environment
Strong analytical and problem-solving skills; including ability to leverage automation
Project budgeting/costing knowledge
Ability to manage multiple priorities concurrently and handle pressure situations effectively and professionally

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt’s employment policies. You will be notified during the hiring process which checks are required by the position.

Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Leave a comment | posted in Charlotte, Hewitt Associates, Human Resources, Job, Workforce Administration

April 12, 2010

Health Management Design Consultant Experienced – Mid Market (Charlotte, NC Career Opportunity)

By Recruiterpoet - Professionalism With Flare

Health Management Design Consultant Experienced – Mid Market 020381 Full-time
North Carolina-Charlotte

Application URL:

https://hewitt.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=020381

For over 65 years, Hewitt has been helping leading companies around the world get a great return on their most important investment-their people. We’ve earned our reputation for HR excellence through the thought leadership of Hewitt Consulting and the administrative leadership of Human Resources Outsourcing.

Clients look to us for best-of-breed solutions to specific problems as well as fully integrated solutions that bring together our broad range of services. We enable our clients to build shareholder value by helping them hire, develop, motivate, retain and reward the employees who create that value every day.

Hewitt began as an HR consulting firm-and our thought leadership, innovative consulting solutions, and client-intimate service remain the cornerstone of who we are. Our broad-based and unique consulting capabilities give companies worldwide the experience, creativity, and resources they need to take on their biggest human resources and organizational challenges.

The Experienced 1 HM Design Consultant uses problem solving and communication skills to help clients with design, financing, and administration of group benefits.
o Leads HM mid-market clients and/or project manages on large targeted clients
o Manages the day-to-day client needs
o Assists with strategy development

A. Assist with or lead the development of strategy and design consulting to include some or all of the following:
o Business development
o Benefit strategy
o Plan design
o Pricing strategy
o Bid/selection projects
o Health plan management including vendor management, negotiations, problem resolution, and regional/local interface
B. Lead vendor negotiations
C. Assist in review and delivery of client work, with ownership of key processes and projects
D. Develop multi-service project plan with input from counterparts; manage to deadlines and keep team informed of upcoming deliverables/due dates
E. Perform project management on complex clients who utilize multiple Hewitt services
F. Resolve escalated day-to-day client issues from analysts and entry design consultants as they arise
G. Coach/mentor team and provide feedback
H. Build efficient and effective communications among team members, delivery administrators (HRO), and other administrative firms
I. Perform client leadership on non-targeted clients and/or supporting lead consultant on targeted clients/prospects
o Assist in building relationships
o Help scope needs; assist in external financial requirements (e.g. JALs)
o Assist in billing and budgeting process, including improving overall profitability of the client engagement and growing revenue
o Review client financial results/recovery ratio with team on a regular basis (monthly/quarterly)
o Assist in planning process
o Mentor analysts and entry consultants
J. Additional formal or informal responsibilities may include:
o Business development assistance
o Technical expertise
o People Management
K. Keep current on vendor capabilities and core HM knowledge
L. Maintain high level relationships with clients’ major service providers
M. Actively engage in peer review: have documents reviewed before going to client and review others
Qualifications

College degree preferred(or equivalent experience)
Work Experience
Experience leading projects and teams
Broad business (financial acumen, expense cost ratio, etc), Health Care Industry, knowledge/perspective
Team building skills
Health care experience (5+ years)
Underwriting experience
Consulting experience (2+ years)
Other Travel Expectations/Other Unique Role Characteristics
Client Interactions: Moderate, serve as day-to-day contact
Vendor Interactions: Moderate to high
Primary Focus: Clients/other associates/internal clients
Travel Expectations: Some travel required based on business and client need

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt’s employment policies. You will be notified during the hiring process which checks are required by the position.

Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Leave a comment | posted in Health Management, Job, NC

April 10, 2010

New Hot Job Alert!!! – Human Resources BPO Payroll Team Lead/Manager – Charlotte, North Carolina

By Recruiterpoet - Professionalism With Flare

HR BPO Payroll Team Lead/Manager 019698
North Carolina-Charlotte

Application URL:

https://hewitt.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=102284&src=JB-10360

With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world’s foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.

Accountable for partnering with the internal and external teams to deliver client service with quality
Enforces and support meeting/exceeding RSLs and KPIs and other performance quality objectives
Consults/collaborates with internal and external focal points to ensure alignment on priorities and projects
Accountable for adherence to the various internal and external audits requirements
Manages day-to-day service delivery within the team in a multi-client, multi-shore environment
Handles service escalations from internal and external clients
Monitors daily workflow of client team
Provides/Supports direction for process or problem resolutions
Reviews data for trending
Proactively looks for resolution of potential service delivery issues
Supports and holds associates accountable for continuous process improvements
Improves processes
Reviews and coaches for resolution for client/team escalations
Provides reports to clients and account team as required
Manages special projects required or need to support client ongoing delivery
Ensure annual review and updates to SOPs are conducted by associates
Provides support on compliance and regulatory issues
Support the Associate in the Annual Performance plans process and provide regular feedback
Manages Performance Improvement Plans as necessary
Monitors work schedule and time recording
Engages associates so their work contributes to business strategies and promotes a satisfying work experiences
Recognizes opportunities to build knowledge, skills and confidence by providing proactive coaching that prepares associates for success.
Attracts, motivates and retains highly qualified individuals who are committed to delivering client and business results
Promotes an atmosphere in which frequent, constructive coaching and feedback is the norm; personally and publicly encourages excellence in coaching and feedback
Trains team associates and act as Subject Matter Expert
Leads adherence to standard practices and client contractual commitments
Responsible for establishing Operational Metrics and tracking the measures
Participates in Client visits as needed
Prepares for/Lead/Support periodic Client Team Performance Review process
Qualifications

Formal Education & Certification
BA, BBA, BS in Business, or equivalent degree or work experience required
FPC and or/CPP certification preferred or equivalent work experience

Knowledge & Experience:
Experience/subject matter expertise in [WFA] functional processes such as Employee Data Administration, New Hire processing, I-9 Compliance, etc.
1-3+ years people management experience
Must have Payroll experience
Experience leveraging Systems Development Life Cycle within projects or operations
Strong subject matter experience working with HRM Systems
Demonstrates excellent verbal and written communication
Able to write client ready documents and ongoing communications
Holds basic Accounting Skills for reconciliation of invoices to the contracted values
Demonstrate active listening, critical thinking, sound judgment and persuasion skills
Strong experience/knowledge of HRO processes
Understands and demonstrates problem-solving tools and methods
Some project budgeting/costing knowledge
Industry Knowledge desired
Experience managing multiple clients
Project Management experience desired

Technical Skill
Must have Payroll experience
Must have experience with ERP systems such as Peoplesoft, Oracle, or SAP
Proficiency in Microsoft Office (Word, Excel, Visio, and PowerPoint) multiple client systems and Internet research

Hewitt Expectations
In addition to position qualifications, all employees of Hewitt Associates are expected to demonstrate the following competencies:
Domain/Technical Expertise
Client Focus
Personal Impact
Operational Excellence
Business Acumen

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt’s employment policies. You will be notified during the hiring process which checks are required by the position.

Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Leave a comment | posted in Charlotte, Charlotte Business Journal, Hewitt Associates, Hot Job, Job, Job Search, Payroll

April 2, 2010

ProNet Charlotte – Uptown Professional Center – YouTube Overview

By Recruiterpoet - Professionalism With Flare

Leave a comment | posted in Charlotte, Displaced Workers, Job, Job Search, ProNet Charlotte, Transition Professionals

March 31, 2010

Hewitt Associates to add almost 500 Charlotte jobs

By Recruiterpoet - Professionalism With Flare

Hewitt Associates to add almost 500 Charlotte jobs
Charlotte Business Journal

Direct Article Link:

http://www.bizjournals.com/charlotte/stories/2010/03/29/daily29.html

Illinois-based Hewitt Associates (NYSE:HEW) is a consultant to more than 3,000 companies. It provides services for human resources, health care, payroll and retirement affecting millions of employees and retirees worldwide.

The company has 23,000 workers in more than 30 countries. Hewitt has 534 workers in North Carolina. The vast majority of them are in Charlotte.

The new jobs primarily will be in human resources and information technology and will pay an average salary of $43,600 plus benefits. They will be added to the company’s leased operations at University Research Park in north Charlotte.

“We’re pleased with the growth prospects for our business, and particularly our Charlotte center,” says David Swift, vice president. “Charlotte is a great location for us to expand our business due to the available talent pool and we very much look forward to growing our presence here with the continued support of the state of North Carolina.”

That support comes in the form of a job-development investment grant from the state. Hewitt is eligible for a rebate of up to 60 percent of the state withholding taxes for the new jobs. The company could receive a maximum of $4 million in payments.

Hewitt will not receive any local investment grants.

“Hewitt’s decision to expand in Mecklenburg County means new jobs for hundreds of North Carolinians,” says N.C. Gov. Bev Perdue. “This announcement by an international industry leader can only strengthen North Carolina’s already strong reputation as a business-friendly state with a skilled and knowledgeable work force.”

The Charlotte Chamber worked with Hewitt on its expansion plans in Charlotte.

Leave a comment | posted in Careers, Charlotte, Charlotte Business Journal, Hewitt Associates, Job, Job Search

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