Health Management Design Consultant Experienced – Mid Market 020381 Full-time
North Carolina-Charlotte
Application URL:
https://hewitt.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=020381
For over 65 years, Hewitt has been helping leading companies around the world get a great return on their most important investment-their people. We’ve earned our reputation for HR excellence through the thought leadership of Hewitt Consulting and the administrative leadership of Human Resources Outsourcing.
Clients look to us for best-of-breed solutions to specific problems as well as fully integrated solutions that bring together our broad range of services. We enable our clients to build shareholder value by helping them hire, develop, motivate, retain and reward the employees who create that value every day.
Hewitt began as an HR consulting firm-and our thought leadership, innovative consulting solutions, and client-intimate service remain the cornerstone of who we are. Our broad-based and unique consulting capabilities give companies worldwide the experience, creativity, and resources they need to take on their biggest human resources and organizational challenges.
The Experienced 1 HM Design Consultant uses problem solving and communication skills to help clients with design, financing, and administration of group benefits.
o Leads HM mid-market clients and/or project manages on large targeted clients
o Manages the day-to-day client needs
o Assists with strategy development
A. Assist with or lead the development of strategy and design consulting to include some or all of the following:
o Business development
o Benefit strategy
o Plan design
o Pricing strategy
o Bid/selection projects
o Health plan management including vendor management, negotiations, problem resolution, and regional/local interface
B. Lead vendor negotiations
C. Assist in review and delivery of client work, with ownership of key processes and projects
D. Develop multi-service project plan with input from counterparts; manage to deadlines and keep team informed of upcoming deliverables/due dates
E. Perform project management on complex clients who utilize multiple Hewitt services
F. Resolve escalated day-to-day client issues from analysts and entry design consultants as they arise
G. Coach/mentor team and provide feedback
H. Build efficient and effective communications among team members, delivery administrators (HRO), and other administrative firms
I. Perform client leadership on non-targeted clients and/or supporting lead consultant on targeted clients/prospects
o Assist in building relationships
o Help scope needs; assist in external financial requirements (e.g. JALs)
o Assist in billing and budgeting process, including improving overall profitability of the client engagement and growing revenue
o Review client financial results/recovery ratio with team on a regular basis (monthly/quarterly)
o Assist in planning process
o Mentor analysts and entry consultants
J. Additional formal or informal responsibilities may include:
o Business development assistance
o Technical expertise
o People Management
K. Keep current on vendor capabilities and core HM knowledge
L. Maintain high level relationships with clients’ major service providers
M. Actively engage in peer review: have documents reviewed before going to client and review others
Qualifications
College degree preferred(or equivalent experience)
Work Experience
Experience leading projects and teams
Broad business (financial acumen, expense cost ratio, etc), Health Care Industry, knowledge/perspective
Team building skills
Health care experience (5+ years)
Underwriting experience
Consulting experience (2+ years)
Other Travel Expectations/Other Unique Role Characteristics
Client Interactions: Moderate, serve as day-to-day contact
Vendor Interactions: Moderate to high
Primary Focus: Clients/other associates/internal clients
Travel Expectations: Some travel required based on business and client need
All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt’s employment policies. You will be notified during the hiring process which checks are required by the position.
Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V
